Terms and Conditions
Introduction
This forms an agreement between The ILTA and you, the student. These terms and conditions apply to you booking a course place and any other matters arising from that application. Our aim is to outline our obligation to you and your obligation to us. Course dates and assessments may also be subject to change.
Processing of applications
a) Students can make an online booking at: www.iplandlasertraining.com
b) Course bookings are processed on first come first served basis. Deposit is required in order to reserve a booking. This will be a minimum payment of £199
c) To secure your place on a course, complete an online application form and submit to The ILTA with a deposit payment via Paypal or there is an online option to pay by Credit Card.
d) You will be required to produce evidence of prior learning to be accepted onto a course.
e) The ILTA reserves the right to cancel courses up to 48 hours from the scheduled start if there are no course attendees. We apologise that it is not always possible to update the website to reflect this. Please contact us to ensure courses are going ahead as planned.
Deposit Payments
Deposits are non-refundable as we incur administration fees/charged. If 4 week notice is given prior to a course date, we may consider the transfer of a deposit to another course. This is at the discretion of the ILTA and our final decision.
For NVQ Modules. after registration, there can be no refund. Registration of a course with the VTCT costs us a fee, ordering product kits costs money and course work and manuals cost money. These will be ordered upon receipt of a deposit payment.
The ‘ILTA’ may under certain circumstances hold over the deposit for the course to be studies within one month from the date change. This would be in the event of:
Death
Serious Medical Health
A Doctor’s Note or Death Certificate would be required.
With a date change a student will be expected to wait until the next available date (this is entirely dependent on our online booking system).
Models
It is a responsibility of all students attending all courses to provide models to practise on. There will be a charge of £10 if you require us to get you a model which will be added to your invoice. Please see individual courses for details.
Transfer Policy
a) A booking may be transferred for the same course subject to availability, free of charge if a four week notice is given.
b) If less than a 4 week notice is given, the student will incur an administration charge of £40.00. The ILTA is under no obligation to offer a transfer of course.
Once a course has been booked and a student has attended classes, no transfer or refund can be issued.
Cancellations Policy
a) Cancellations made within 4 weeks of the course start date, and non-attendance, incur 100% of fees paid. If medical certification can be provided, the course will be transferred to a new date. Any subsequent course cancellation will incur a forfeit of all fees paid. The ILTA is under no obligation to offer a refund of any fees paid.
b) For cancellations with over 4 week notice, a fee of £20 will be deducted from the refund of the full course price plus the admin fee specific for the course you are booked on, this must be submitted in writing by post before the refund is given.
c) If it is necessary for a course to be cancelled or is unable to run, a full deposit refund will be issued within 14 days.
Transfer of Fees
If monies are transferred for an alternative date, they will be held for up to three months, after this time if no alternative date booked any unused fees will be forfeited.
Certification
Certificates are issued in the name stated on the application form. Certificates will not be sent if any fees are outstanding. Please allow up to 8 weeks for the certificate to be produced. The ILTA reserve the right to issue certificates when the student is deemed to be capable. Course attendance does not ensure automatic certification. There may be a delay in certification. If this is the case, a student will be notified.
Exam Papers and Tests by Email or Post
It is our responsibility to issue sample exam and test papers to a student when promised. These sample exam papers will be issued upon completion of all assignment/assessments, Portfolio and Practical Lessons have been completed. The ILTA hold complete responsibility over when/how they conduct their process of testing a student and when we feel your level of knowledge and capability is certifiable. The ILTA ask that a student revise sufficiently prior to sitting their exam papers. As part of an invigilation process, it is a waste of time and money if you attend without revision and therefore fail them.
Homework
Assessments produced by a student will go through a stringent marking process which involves a Tutor, an IQA and often an EQA.
This process cannot under any circumstances be rushed. We appreciate that EVERY student has a timeframe for learning but our procedure must be adhered to.
As a ‘Fast Track’ course, you will be expected to provide a high level of commitment and how quickly you produce you assignments and portfolio is purely down to the work you put in.
VTCT Portfolio and Submission of Assignments
After submission of completed assignments/portfolio, please allow at least 6-8 weeks for marking. This must be considered by each student prior to submission of work. If completion dates are set and the above timeframe is not considered, a student will not be able to complete.
Once a Portfolio has been submitted, the Academy hold the right to keep the portfolio for legal purposes and other purposes it considers important for 6-12 weeks after completion.
Plagiarism is not accepted and each portfolio will be checked during the 6-12 weeks before being returned to the student.
The Academy hold the right to withdraw any certification if a student portfolio has been plagiarised.
NVQ/VTCT Assessments
Whilst we appreciate that a student would like to complete in a specific timeframe, the Academy has a course criteria which each student agrees to upon enrolment. The course prospectus clearly states the process of how an NVQ/VTCT course is structured.
An Assessment is carried out AFTER all lessons have been attended, and all assignments, written work and portfolio have been completed satisfactorily. Upon completion, instructions will be given for assessment and exam dates. An assessment CANNOT be given prior to completion of the full course and its units.
Changes to Personal Details
It is your responsibility to ensure that personal details held by The Angel Academy are correct and to notify us of any changes e.g. name, address. Written notification of changes in personal details must be sent.
If you feel you need additional support with particular learning needs e.g. physical disability, hearing impairment or literacy skills, please could you inform us of your individual needs when booking. We will contact you to discuss your requirements.
If you would like to order additional kits, payment will be required in full.
The ILTA holds a copyright for all course content, which must not be copied or reproduced in any other form without written permission. The ILTA has a dress code, where all students attending are required to wear either their tunic and trousers or black T-Shirt with black trousers and flat closed toe shoes.
Course Changes:
If ILTA set dates, it is your responsibility to make those dates and they are not in any way negotiable. If you do not give sufficient notice that you will not be attending a course you will be expected to wait until the next suitable course takes place and we hold no responsibility for how long it may take to find a suitable date.
Training:
The ILTA are able to source Diamond Peel Microdermabrasion and IPL (Intense Pulsed Light) hair reduction machines at substantially discounted rates. Manufacturer training is given in accordance with the requirements and a certificate given to show that you have received the training. It must be stated that The ILTA are NOT responsible for your insurance. This you will need to source for yourself. Each insurer has their own pre-requisites and they may require that you have a qualification in Skincare and Facials and/or Electrical Facials and Electrical Epilation. As a Salon/Spa or Student, this is the information you will need to elicit from each company providing beauty insurance.
Please ensure your insurance covers you for Product Liability. The ILTA will not be held liable for this.
Student Commitment:
The ILTA need to confirm your level of commitment to this course. Each student is asked to agree and sign our T&C’s online when they pay their deposit. They are also asked to confirm if they have a contra-indication that may prevent or restrict them from studying this course.
The ILTA accepts no responsibility if a student does not declare this on the form provided.
Internet Based:
We are an internet based company and make this clear from the start. We offer subsidised prices for our courses due to this.
We are not able to respond by telephone, email and text constantly as we DO NOT employ receptionists.
All students are given an induction on the day of their training and are told what is expected of them.
The ILTA reserve the right to only be in contact as and where is necessary as during classroom hours Tutors will not be available.
Each student will have a progression report completed on a regular basis along with an email trail to monitor progress. This is standard procedure.
Contact
Contact us by telephone or text if your enquiry is of an URGENT nature ONLY, otherwise please contact us by email ONLY. The ILTA is an INTERNET BASED COMPANY and therefore keeps an EMAIL TRAIL for each student along with a ‘student progression report’.